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💼 JOB ALERT – IT Helpdesk Support Representative
Reference: CP-09419720
Location
Surulere, Nigeria
Work mode
Onsite
Compensation
₦450,000 Net Monthly
Posted
Today
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About this opportunity
We are recruiting an experienced and customer-focused IT Helpdesk Support Representative for our client, a leading organization in the technology and professional services industry. The ideal candidate will have a strong IT background, excellent troubleshooting skills, and the ability to provide exceptional technical support to customers across multiple communication channels.
What you need
- Minimum of 2 years of experience in a customer-facing or technical support role.
- Strong IT knowledge, including computer systems, networking, and software troubleshooting.
- Previous experience in the tax, accounting, or financial services industry is preferred.
- Proficiency in Microsoft Office Suite, Microsoft Azure, and Zendesk.
- Experience supporting SaaS applications is an added advantage.
- Excellent written and verbal communication skills.
- Strong problem-solving, organizational, and time-management abilities.
- Ability to multitask, prioritize support requests, and work effectively in a fast-paced environment.
- Must reside in Surulere or within close proximity.