💼 JOB ALERT: Technical Support Engineer at Indicina

Reference: CP-E1AC347D

Location

Lagos, Nigeria

Work mode

Hybrid

Posted

Today

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About this opportunity

Indicina is seeking a Technical Support Engineer to be the trusted voice for their merchants, resolving product issues and ensuring a seamless customer experience. This high-impact role involves close collaboration with Engineering, Product, and Customer Success teams.

What you need

2+ years of technical support, preferably in SaaS, FinTech, Payments, or Banking
Familiarity with a modern tech stack, including: Languages/Frameworks: Node.js, Javascript, Python, GoLang; Databases: MySQL, Oracle; APIs: REST, GraphQL; Other Tools: Jira, Git, Slack, Zendesk
Excellent written and verbal communication skills—you know how to explain complex issues simply.

What's included

Opportunity to build technology that drives financial inclusion across Africa
Opportunity to shape the future of AI-driven banking intelligence
Competitive salary with generous benefits